A piece of furniture, new or old, brings both pleasure and responsibility to its owner; the pleasure of owning something with history and character and the responsibility to preserve and care for it.
The average house is not a friendly place for furniture. Humidity and temperature change continuously which cause timber to move. Avoid placing furniture were it is damp. As well as encouraging pests and rot, excessive moisture will ruin polish and soften glues leading to structural weakness. Conversely, ensure that the environment is not to dry. When possible, furniture should be kept away from any direct heat source (radiators, heat vents, direct sunlight, fireplaces). Dry, hot climates are especially harsh on wood
To protect the finish on your furniture please use pads, mats and coasters under vases, glasses, cups etc. to protect from spills and stains, and from heated objects. Do not use plastic or rubber on natural wood surfaces as they may soften and damage finish. Use felt under objects set on top of furniture that could scratch it. It is also recommended that felt pads be applied to the undersides of furniture placed on wooden floors, to avoid scratching if/when the item is moved.
As well as protection, your furniture will need regular maintenance. Dust often, as dusting is more important than polishing. Vacuum or dust with a soft cotton cloth. Do not use spray waxes and polishes on surfaces as they will leave a higher gloss and can cause build up within the grain and on the surface of the wood, creating a whitish ‘bloom’. This prevents the timber from breathing and robs the item of its glowing patina. If the finish is water resistant you can use a cloth just barely dampened to wipe the surface, and immediately wipe with a dry cloth or soft paper towel.
Re-waxing: For items with a wax finish most of the time dusting with a soft cloth will suffice, however with regular use the wax layer will slowly dissipate. To insure adequate protection we recommend you to apply a fresh coat of wax on a yearly basis. The classic polish contains Carnauba (which is vegetable in origin), paraffin wax and beeswax. Rub on a light coat in the direction of the grain of the wood. You may also put a lump of wax inside a few layers of cheese cloth and rub into the wood thus preventing heavy smears. Once the wax has dried buff with a soft cotton cloth, turning often, until the wax coating is hard. Be sure all wax is completely buffed until hard to avoid smears and streaks. Note paste wax helps cover small cracks and checks in old finishes, and can be easily removed with solvent when desired. Wax polishing furniture should not be done more than once a year. To avoid wax build up we suggest occasionally removing the old wax first with a mild non-alkaline soap (such as Murphy’s) in a water solution before re-waxing. Avoid waxing urethane-finished furniture.
Disclaimer
Our antique furniture is given a generous coat of wax before it leaves the workshop, to protect it on its long journey to the Canada. It is essential that you thoroughly clean your items after delivery to remove any residual stain or tinted wax left over from the manufacturing process. Failure to remove this may cause a transfer of color to carpets, clothes, bed linens or items placed on shelves.
All solid wood products are subject to shrinkage, warping and seasonal cracks over time. These occurrences are non-structural and will not affect the durability of the piece. We will not be held responsible for any of these natural occurrences. In many cases these variances enhance the beauty, giving it a cherished, heirloom appearance.
Product Guarantee
Our furniture is guaranteed for one year, on condition that it is used in accordance with the advice contained in the care section. Items are covered for structural defects, not minor movements that may occur due to environmental conditions. Where appropriate, we will repair the item free of charge during this period, or replace it if necessary. Note only the transport cost between our warehouse and the point of purchase will be assumed.
Terms and Conditions
Orders are shipped prepaid or Net 30 (OAC). We accept cash, checks, debit and major credit cards (Visa, MC).
All payment for freight charges using our preferred carriers are prepaid and charged on your invoice. If you are missing any items, or there are items that are visibly damaged, please inform the driver and make a note on bill of lading when signing for your shipment. Freight claims must be made to Shivam Imports within 5 days of receipt of goods. Shivam Imports will not warranty product that is damaged in transit or missing from shipment which is not shipped with our preferred carriers.
Customer Service
Care of Antique and new furniture
A piece of furniture, new or old, brings both pleasure and responsibility to its owner; the pleasure of owning something with history and character and the responsibility to preserve and care for it.
The average house is not a friendly place for furniture. Humidity and temperature change continuously which cause timber to move. Avoid placing furniture were it is damp. As well as encouraging pests and rot, excessive moisture will ruin polish and soften glues leading to structural weakness. Conversely, ensure that the environment is not to dry. When possible, furniture should be kept away from any direct heat source (radiators, heat vents, direct sunlight, fireplaces). Dry, hot climates are especially harsh on wood
To protect the finish on your furniture please use pads, mats and coasters under vases, glasses, cups etc. to protect from spills and stains, and from heated objects. Do not use plastic or rubber on natural wood surfaces as they may soften and damage finish. Use felt under objects set on top of furniture that could scratch it. It is also recommended that felt pads be applied to the undersides of furniture placed on wooden floors, to avoid scratching if/when the item is moved.
As well as protection, your furniture will need regular maintenance. Dust often, as dusting is more important than polishing. Vacuum or dust with a soft cotton cloth. Do not use spray waxes and polishes on surfaces as they will leave a higher gloss and can cause build up within the grain and on the surface of the wood, creating a whitish ‘bloom’. This prevents the timber from breathing and robs the item of its glowing patina. If the finish is water resistant you can use a cloth just barely dampened to wipe the surface, and immediately wipe with a dry cloth or soft paper towel.
Re-waxing: For items with a wax finish most of the time dusting with a soft cloth will suffice, however with regular use the wax layer will slowly dissipate. To insure adequate protection we recommend you to apply a fresh coat of wax on a yearly basis. The classic polish contains Carnauba (which is vegetable in origin), paraffin wax and beeswax. Rub on a light coat in the direction of the grain of the wood. You may also put a lump of wax inside a few layers of cheese cloth and rub into the wood thus preventing heavy smears. Once the wax has dried buff with a soft cotton cloth, turning often, until the wax coating is hard. Be sure all wax is completely buffed until hard to avoid smears and streaks. Note paste wax helps cover small cracks and checks in old finishes, and can be easily removed with solvent when desired. Wax polishing furniture should not be done more than once a year. To avoid wax build up we suggest occasionally removing the old wax first with a mild non-alkaline soap (such as Murphy’s) in a water solution before re-waxing. Avoid waxing urethane-finished furniture.
Disclaimer
Our antique furniture is given a generous coat of wax before it leaves the workshop, to protect it on its long journey to the Canada. It is essential that you thoroughly clean your items after delivery to remove any residual stain or tinted wax left over from the manufacturing process. Failure to remove this may cause a transfer of color to carpets, clothes, bed linens or items placed on shelves.
All solid wood products are subject to shrinkage, warping and seasonal cracks over time. These occurrences are non-structural and will not affect the durability of the piece. We will not be held responsible for any of these natural occurrences. In many cases these variances enhance the beauty, giving it a cherished, heirloom appearance.
Product Guarantee
Our furniture is guaranteed for one year, on condition that it is used in accordance with the advice contained in the care section. Items are covered for structural defects, not minor movements that may occur due to environmental conditions. Where appropriate, we will repair the item free of charge during this period, or replace it if necessary. Note only the transport cost between our warehouse and the point of purchase will be assumed.
Terms and Conditions
Orders are shipped prepaid or Net 30 (OAC). We accept cash, checks, debit and major credit cards (Visa, MC).
All payment for freight charges using our preferred carriers are prepaid and charged on your invoice. If you are missing any items, or there are items that are visibly damaged, please inform the driver and make a note on bill of lading when signing for your shipment. Freight claims must be made to Shivam Imports within 5 days of receipt of goods. Shivam Imports will not warranty product that is damaged in transit or missing from shipment which is not shipped with our preferred carriers.
All prices are subject to change without notice.